Contact us by Email, Telephone, FAX, or by Postal mail.
We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.
We have provided a number of ways for our Customer Care team to help you:
For product information or assistance:
We will respond to you within 72 hours, during regular business hours. All email correspondence is completely confidential. Northwest Florida Blood Center donors may also call any of our Centers to contact a service representative during regular business hours Monday-Friday:
Please send any specific information about your request so we can direct it to the appropriate people:
Main Laboratory & Donor Center
Monday to Friday 8:00am to 5:00pm (Central)
Send your inquiries to:
- Northwest Florida Blood Center, Inc.
- Attention: Donor Care Center
- 1999 East Nine Mile Road
- Pensacola, FL 32514